New Webinar Release!

Master Class 2 of 6: Demystifying Executive Pay in the Credit Union Industry

Join D. Hilton for a six-part master class webinar series hosted by John W. Andrews, SPHR, CCP, CSCP, and Jeff Rock, PHR, from D. Hilton Associates’ Compensation Services Practice exploring the common credit union inquiries and misperceptions surrounding executive compensation, staff compensation, and employee benefits.

Part 2 of the series delves into the practical aspects of delivering competitive executive pay in the credit union industry while debunking common misconceptions. The session explores real-world factors that influence executive pay, such as CEO tenure, credit union size, and board makeup. It challenges prevalent beliefs and emphasizes the importance of variable pay and bonuses as effective motivators, when designed and aligned with goals.

The hierarchy of needs starts with base pay as the foundation, followed by variable pay, benefits, and retirement and retention programs. Each level builds upon the previous one. Why is it essential to have defensible data when determining executive pay? Having defensible data ensures that the pay decisions are reasonable and can be justified. It also helps in making fair and informed compensation choices. Relying on the wrong piece of data without proper context can lead to misleading results.

Understanding Mergers in the Credit Union Industry

Join us for a two-part webinar series exploring the trends and pitfalls related to credit union mergers, hosted by Brian J. Kidwell, SPHR, and John W. Andrews, SPHR, CCP, CSCP, thought leaders of D. Hilton’s Strategic Services Practice.

Part 1 of our Merger Presentation series explores mergers and acquisitions within the credit union industry, emphasizing the critical role of scale and the impact of narrow margins. As the number of credit unions declines, achieving scale becomes essential to effectively meet consumer demands. Join us as we discuss the complexities and challenges of mergers, strategic considerations, and cultural impacts involved. We explore various motivations driving mergers, from financial challenges to regulatory dynamics, offering insights into successful integration and strategic planning.

Master Class Part 1 of 6: Becoming a Good Consumer of Compensation Research

Join us for a six-part webinar series exploring common questions and misperceptions surrounding credit union executive compensation, staff compensation, and employee benefits, hosted by John W. Andrews, SPHR, CCP, CSCP, and Jeff Rock, leaders of D. Hilton’s Compensation Practice.

Part 1 of the series is designed to equip board members and top HR professionals with the skills to become power users of secondary executive compensation research. It provides practical insights into evaluating data from government, trade associations/leagues, and custom compensation surveys to help you determine the best fit for your organization. Additionally, we will explore best practices when using internet data—a valuable resource today, as traditional salary sources are shrinking.

Responsible Executive Compensation Program Design in Times of Economic Uncertainty

Profitability, liquidity, and growth will be strategically top of mind this year. So, how much do you pay your executives during economic uncertainty? Please join us on April 26, 2024, at 2 pm CST for the release of a free webinar to discuss strategies to ensure your executive incentive programs remain relevant and reasonable in the coming years. Specific topics include:

Specific topics include:

Measuring success in three dimensions (past, present, and future).
Examining guiding principles: mission, alignment, accountability, engagement.
How much responsibility should the C-Suite accept for poor performance (exploring circuit breakers and clawbacks)?
Why do we start over every year? Incorporating Economic Value Added principles into your variable pay program.

D. Hilton’s 2023 Bonus Season Recap

2023 was a challenging year in terms of profitability, liquidity, and growth. And some (but not all) executive incentive payouts took a hit as a consequence. This webinar will discuss strategies to ensure your executive incentive programs remain relevant and reasonable in the coming years.
Specific topics include:

Specific topics include:

2023 recap: How CEOs fared on their 2023 incentive plans (a first look at D. Hilton’s proprietary research).
Top metrics trends: How boards are defining and measuring success for 2024.
Why historical trends and peer benchmarking may be misleading this year.
Best practice overview: An incentive plan can be more than just a formula to pay a bonus.

D. Hilton’s 2024 SERP & Split Dollar Survey Results

The shortage of talent is greater than ever. Credit Unions are finding that SERP & Split Dollar plans are a required commitment to attract and retain their most valuable executives. Now in its 20th Anniversary, this survey explores the current and historical retention and retirement trends within our industry. We will discuss strategies to help ensure your organization is attracting, retaining, and rewarding your executive talent.

Specific topics include:

What is a SERP / Split Dollar Plan?
How prevalent are SERP / Split Dollar Plans in the CU industry across CEOs and other C-Suite positions?
What best practice designs are prominent in the industry?
How does a CU benchmark the competitiveness of a SERP / Split Dollar Plan in 2024?

CEO Succession Planning Trends – A Board Discussion

Tuesday, July 30, 2023 : 2:00 PM CST

41% of CEOs are planning to retire within the next 5 years and candidate pipelines are limited with 2.4 job openings per unemployed person in the financial services industry as of April 2023. Without proper succession plans for these inevitable executive retirements, credit union boards put their organization at risk for many adverse effects including loss of expertise and organizational knowledge, unexpected leadership gaps, damaged member relationships and trust, and an inability to achieve their mission. To avoid these risks and set your credit union up for success, it is vital that both the board and current CEO work together to tackle the monumental task that is a succession plan development.

Join our Credit Union experts as they discuss:

Defining Succession Plans
Components of a Successful Succession Plan
Common Pitfalls and How to Avoid Them
Succession Planning Best Practices

The Seven Deadly Pitfalls For Executive Compensation Committees

Tuesday, May 30, 2023 : 2:00 PM CST

Executive compensation is an emotional, value-laden issue for all companies – profit and nonprofit alike. There are classic pitfalls that all executive committees must be diligent to avoid. It’s hard to believe the year is almost half over. Still, it’s the perfect time for credit union executive compensation committees to reexamine their practices to ensure results that executives find motivational and Boards are willing to fund. Please join us on May 30, 2023, at 2 pm CST for a free webinar to discuss current best practices to ensure your executive compensation program remains relevant and reasonable.

Specific topics include:

How best practices are addressing common executive compensation committee pitfalls
Reasonable approaches to peer group philosophies
Why is setting performance metrics so hard?
What do we have to disclose?

The Performance Review May Be on Life Support

Wednesday, May 3, 2023 : 2:00 PM CST

In the post-Covid world, credit unions know they need to get back to a more formal performance evaluation process, but a lot has changed – even what to measure and the frequency of reviews are being debated. Omni-delivery channels are also adding confusion as to who we should recognize (or blame). The consensus is that conversations take precedence over scores, and streamlining documentation is desired. Please join us on May 3, 2023, at 2 pm CST for a free webinar as we discuss the renewed commitment to results, culture and continuous learning taking center stage. The Webinar will highlight the following areas:

Specific topics include:

The evolution (devolution) of the performance appraisal – where do we stand now
Disruptions need Disruptors: Core competencies will never die
Merit increases and performance review integration
New rating scales to ensure the score is not the only prize
Promoting conversations, not hall monitoring

2023 EXECUTIVE INCENTIVE TRENDS

Thursday, March 23, 2023 at 2:00 PM CST

2023 will be a year of uncertainty and may require modifications to how credit unions approach executive incentive programs. Past formulas may not be the best strategy to ensure retention and engagement. Please join us on March 23, 2023 at 2:00 pm CST for a free webinar to discuss strategies to ensure your executive incentive programs remain relevant and reasonable. Specific topics include:

Specific topics include:

Pay-for-Performance is still the best practice
2022 Recap: how CEOs fared on their 2022 incentive plans (a first look at D. Hilton’s proprietary research)
Top 2023 Metrics Boards are using for their executives (it’s a little different this year)
Why historical benchmarking may be misleading this year

Best Practice SERP Design in 2023

The shortage of talent is greater than ever. Credit Unions are finding that SERP plans are a required commitment to attract and retain their most valuable executives. Please join us on February 22nd at 1:00 p.m. CST for a free webinar to discuss strategies to help ensure your organization is attracting, retaining, and rewarding your executive talent.

Specific topics include:

What is a SERP Plan?
How prevalent are SERP Plans in the CU industry across CEOs and other C-Suite positions?
What best practice designs are prominent in the industry?
How does a CU benchmark the competitiveness of a SERP Plan in 2023?

HOW TO MONITOR YOUR STAFF COMPENSATION PLAN DURING 2023

Uncertainty awaits us in 2023 and compensation adjustments may be required on the fly. Offers, counteroffers, special recognition awards, and even multiple merit increase cycles may be necessary for retention and engagement. Please join us on January 26 at 1:00 p.m. CST for a free webinar to discuss strategies to help ensure your core compensation programs will be ready.

Specific topics include:

The best pay plans start with a compensation philosophy discussion
You have a unique value proposition for your members, why not have an employee value proposition?
Rethinking the utility of salary ranges (why do we always lag the market?)
Analyzing your workforce composition and demographics

Top Credit Union HR Trends for 2023: Part V
Monday, October 24, 2022
Topic: Overcoming roadblocks in today’s recruiting landscape.

Top Credit Union HR Trends for 2023: Part IV
Monday, October 24, 2022
Topic: The importance of building career paths for your organization.

Top Credit Union HR Trends for 2023: Part III
Friday, October 7, 2022
Topic: The best ways your organization can approach pay transparency.

Top Credit Union HR Trends for 2023: Part II
Friday, October 7, 2022
Topic: The benefits of workplace flexibility versus working remotely.

D. Hilton’s 2023 Compensation and Benefits Forecast:
Our 21st Anniversary Edition
Wednesday, September 21, 2022 : 1:00 PM CST

We finally see the light at the end of a pandemic tunnel, and now we’re faced with inflation, potential recession and employees that are “quiet quitting.”
Please join us on September 21 at 1:00 p.m. CST for a free webinar as we take a comprehensive look into the D. Hilton 2023 budget forecasts as well as budget complications on the horizon. We will also dive into part one of a five-part series on the Top Industry Trends facing HR practitioners.
In addition to providing salary budget, merit budget and salary range adjustment recommendations, we’ll discuss critical issues such as:

How our predictions from last year faired against the Great Resignation
Rethinking how we approach compensation amidst inflation
A varying approach to merit increases
Top performers vs. Critical workforce
The value in customizing pay strategies

2023 Compensation Budget Preparation:
There’s No Room for Error
Thursday, June 16, 2022 : 1:00 PM CST

We’re starting earlier than ever to facilitate a pre-budget preparation discussion. In 2022, employee compensation was all about a perfect storm of supply/demand and inflation. Even cutting through the current media clutter surrounding bold hourly rate increases and The Great Resignation, it’s hard to see a scenario where overall compensation budgets won’t increase in 2023. So it’s all about where to make the best reward and recognition investments. Please join us on June 16, 2022, at 1 pm CST for a free webinar to discuss how to analyze your annual compensation plan through three critical perspectives:

For the credit union, “what outcomes do we need?
For employees, “what do they value?”
For the external market, “what are our competitors doing?”

We will discuss strategies to ensure the best return on your compensation budgets. Specific topics include:

Rethinking the utility of salary ranges (why do we always lag the market?)
Refocusing on the needs of the critical workforce
Aligning market pricing frequency with the budgeting process
Early 2023 merit increase budget projections

Credit Union Compensation Strategies to Address Rising Inflation
Wednesday, May 18, 2022 : 1:00 PM CDT

Throughout U.S. history, we’ve seen the impact of unchecked inflation on workers and their families. However, this time, credit unions must navigate a perfect storm of the Great Resignation and an inflation scenario that is anything but transitory. As companies explore ways to maintain workers’ quality of life, creative, non-wage benefits are coming to the forefront. Please join us as we discuss findings from our latest industry survey that explores what programs credit unions are using to retain employees during a difficult time. The Webinar will highlight the following areas:

Flexible work schedule ideas
Can additional learning and cross-training programs help?
New reward and recognition program ideas
Cost sharing trends
How often you should conduct market studies

Credit Union Board Governance Practices (Part 2: Compensation)
Wednesday, April 27, 2022: 1:00 PM CDT

As credit unions emerge from two years of COVID-19 changing the financial landscape, many volunteers are ready to establish a new normal. D. Hilton surveyed more than 2,000 credit unions to explore the evolution of the board member and how boards plan to change or modify governance practices in the next few years. Please join us as we discuss our Board Survey results and strategies to ensure strong board leadership. The Webinar will highlight the following areas:

Board compensation trends and how credit unions are evaluating volunteer compensation
How to utilize Board compensation as a part of governance
The role of assessments and evaluations in a compensation program

Credit Union Board Governance Practices (Part 1)
Thursday, April 14, 2022 : 1:00 PM CDT

As credit unions emerge from two years of COVID-19 changing the financial landscape, many volunteers are ready to establish a new normal. D. Hilton surveyed more than 2,000 credit unions to explore the evolution of the board member and how boards plan to change or modify governance practices in the next few years. Please join us on April 14, 2022, at 1 pm CDT for a free webinar as we discuss our Board Survey results and strategies to ensure strong board leadership. The Webinar will highlight the following areas:

Today’s board make-up (demographics and competencies)
The prevalence of advisory, associate and emeritus programs
Creating accountability through self-assessments vs. team assessments
How Boards are tackling DEI issues to create the board of the future

D. Hilton’s 2022 Compensation and Benefits Forecast (Part 1)
Our 20th Anniversary Edition
Thursday, September 16, 2021 : 1:00 PM Central

D. Hilton’s 2022 Compensation and Benefits Forecast (Part 2)
Our 20th Anniversary Edition
Thursday, September 23, 2021

Credit Union Board Governance Practices
Thursday, June 10, 2021 : 1:00 PM CST

The Performance Review May Be on Life Support
Wednesday, April 28, 2021 : 1:00 PM CST

Strategies to Accommodate the Complexity of Today’s Pay Programs
Thursday, March 31, 2021
1:00 PM CST

Secrets They Won’t Tell You About Salary Surveys
Thursday, March 18, 2021
1:00 PM CST

A Preview of Incentive Metrics and Employee Engagement Strategies for 2021
Thursday, February 25, 2021
1:00 PM CST

5 Surprisingly Good News Stories of 2020
Thursday, February 11, 2021
1:00 p.m. CST

Planning for Strategic Growth in 2021
Wednesday, January 27th, 2021
1:00 p.m. CT

C-Suite Diversity Trends in the Credit Union Industry
December 17, 2020 at 1:00pm CT

D. Hilton’s 2021 Executive Supply & Demand Forecast
Wednesday, November 4, 2020 6:30 PM CST

D. Hilton’s 2021 Compensation and Benefits Forecast – Part 2
October 14, 2020 1:00 PM Central Time

Challenges of Serving SEGs during COVID-19
September 30, 2020 at 1 pm CST

Wednesday, September 23, 2020
D. Hilton’s 2021 Credit Union Compensation Forecast Preview