Cardinal Credit Union Enlists Services of D. Hilton Associates to Search for Chief Operating Officer

The Woodlands, Texas (October 2018) – Cardinal Credit Union, headquartered in Mentor, OH, is in search of a talented Chief Operating Officer to join their team and provide exceptional customer service to its membership through a variety of delivery channels, branches and Call Center.


The ideal candidate must have a strategic vision with the ability to identify and establish sales goals in order to enhance the product penetration within the credit union’s selected markets, while providing added value and excellent member service.  Must bring a collaborative and motivational leadership style as well as experience in executing business plans in order to generate top performers within the areas of responsibility. Reporting to the CEO, the Chief Operating Officer will be a part of a dynamic senior executive team and assist in the formulation, development, implementation, and administration to the credit union’s policies and short term and long-term business objectives. This position will be responsible for the day to day operations running smoothly, effectively, and efficiently.  A Bachelor’s degree in a relevant field with at least ten years of related experience with proven leadership as an executive or senior leader in a financial institution is required; Master’s degree preferred.


About Cardinal Credit Union

Cardinal Credit Union was organized in 1953 to serve the Mentor Public School System employees.  Today, it is a $237 million-dollar community chartered credit union that provides services to those who live, work, worship, or attend school in Lake, Cuyahoga, Geauga, Ashtabula, Portage, Summit, Mahoning, Trumbull, and Columbiana counties. The credit union’s motto “People Helping People” and mission “To brighten our members’ financial future” is demonstrated in every transaction that takes place at Cardinal. With a full range of products that offer the best rates and service to the members, Cardinal strives to provide each member personalized services and individualized financial attention. In addition, all relatives of current members can become members regardless of residency.  At Cardinal, once a member, always a member!


About D. Hilton Associates, Inc.

D. Hilton Associates, Inc. is one of the most recognized credit union consulting firms in the country. Our major practice areas are Executive Recruiting, Compensation Services, Retention & Retirement, Strategic Services, and Board Leadership. To date, D. Hilton has conducted over 3,000 successful searches for credit unions nationwide and has been employed by 95% of the largest credit unions in the country to fill senior executive management positions. For more information, please visit our website at



Wednesday October 10, 2018

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