ValleyStar Credit Union

Rocky Mount, Virginia

$543 Million

Contact Information:

Jessica Jarman | 281.719.2138

[email protected]

ValleyStar Credit Union

Chief Experience Officer

Position Summary
ValleyStar Credit Union is in search of a dynamic Chief Experience Officer to join their Executive Team. Reporting to the EVP, this executive will drive the credit union in maintaining a holistic focus on providing consistent Member Experience across the organization that cultivates strong relationships, creates value for the members and contributes to the financial stability of the credit union. This executive will focus on implementing and maintaining the strategic plan as it relates to Member Experience and Relationships, including but not limited to Retail Delivery and Financial Center Operations, Contact Center, Membership Growth and Retention, Community Engagement, Consultative Sales, Member Relationship Management, Marketing and Brand. A Bachelor’s degree is required, a Master’s degree is preferred.

Company Profile
ValleyStar Credit Union operates as a financial cooperative. The credit union provides financial solutions such as saving and checking accounts, loans, insurance, credit and debit cards, security, ATMs, online banking, and other related services to their members. ValleyStar Credit Union lives up to their vision to improve the quality of life and financial well-being of its members, community, and employees. To learn more, visit

Community Profile
Framed by the scenic beauty of the Blue Ridge Mountains, Franklin County offers outdoor enthusiasts a chance to capture treasured memories while creating their own unique Franklin County adventure. Whether you prefer a relaxing float, wind in your sails or a trail below your feet, Franklin County offers an array of outdoor adventures. Situated just 15-30 minutes from Roanoke, Virginia. Roanoke is a mountain city and hub for innovation offering award-winning outdoor amenities, endless trails, friendly neighborhoods with character, public art, the famous Roanoke Star, museums, craft breweries, one-of-a-kind shops and restaurants, and historical attractions.

An excellent competitive compensation package will be offered to the selected candidate.

You may recommend others for candidacy by contacting Jessica Jarman, Vice President at (800) 367-0433 extension 138 or [email protected].

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