Royal Credit Union

Eau Claire, Wisconsin

$2.3 Billion

Contact Information:

Sarah Hilton | 281.719.2133

Royal Credit Union

Chief Technology Officer

Position Summary
Royal Credit Union is seeking a strategic and results-oriented executive to join their team in the role of Chief Technology Officer. Reporting to the Chief Executive Officer, this position will have oversight of the IT department, lead and support the technical infrastructure used in daily functions at the credit union, and participate in strategic planning and innovation initiatives. This includes analyzing current and future needs to enhance the information processing environment, ensuring regulation compliance and cyber security, and identifying new technology innovations to keep RCU in the forefront of digital financial services. The ideal candidate will be a team-oriented leader with exceptional written and oral communication skills, superior analytical abilities, business intelligence and project management experience, and results-oriented management skills. Five years of supervisory experience that includes three years of strategic leadership and experience using project management/process improvement methodologies is required. Ideally ten years of progressive Information Services and Operations experience and related Bachelors degree.

Company Profile
Royal Credit Union (RCU) was organized in April 1964 with just 100 Uniroyal employees, and has grown to over 205,000 community members today. With assets over $2.3 billion, Royal is known for strength, financial security, and community involvement. Headquartered in Eau Claire, WI, the credit union has multiple branches throughout Wisconsin as well as the Minneapolis-St. Paul area in Minnesota and is committed to continued expansion. It is a member owned, not-for-profit financial cooperative, that is dedicated to their core purpose “to create a positive impact in the lives we touch.” Royal upholds its fundamental responsibility to actively serve the diverse people in the field of membership through a wide range of products and services. In addition, Royal is committed to educating members and consumers alike, about credit union uniqueness, philosophy, values, and financial literacy. Over the last two years, the RCU Foundation had committed over $1.6 million to our communities for capital projects in the arts, health, and education. This includes, as an example, awards to UW-Eau Claire College of Nursing, Huey’s Hideaway Children’s Center in Medford, Colby Public Library, Osceola Discovery Center and Feed My People Food Bank which serves a 14-county area. In addition, Royal Credit Union proudly supports hundreds of local charities through donations, event sponsorships, and participation in community projects and fundraising activities with organizations like American Cancer Society, Big Brothers Big Sisters, United Way, Humane Association, Literacy Volunteers, and Junior Achievement, to name a few.

Community Profile
Eau Claire, Wisconsin, the heart of West Central Wisconsin, is approximately 90 miles east of Minneapolis/St. Paul. Incorporated in 1872, the community has a diverse and expanding economic base in manufacturing, health care, information technologies, and retail trade. The Eau Claire area has exceptional schools and is home to some of the top public universities. Eau Claire has a world of things to offer, such as enjoying the outdoors, scenic bike trails, spending the day near Phoenix Park, or shopping downtown. Eau Claire is a perfect mix of urban and rural life, and it is a great place to live, work, and raise a family. To learn more, visit:

An excellent competitive compensation package will be offered to the selected candidate.

You may recommend others for candidacy by contacting Sarah Hilton, Vice President at (800) 367-0433, extension 133 or

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