Pacific Service Credit Union

Concord, California

$1.1 Billion

Contact Information:

Jessica Jarman | 281.719.2138

[email protected]

Pacific Service Credit Union

Vice President, Operations

Position Summary
Pacific Service Credit Union is looking to hire a Vice President, Operations. This role will be responsible for the overall operational direction and oversight of the credit union’s digital, card and payment services departments, as well as assigned projects and strategic objectives. The responsibilities include, but are not limited to, the ongoing development and oversight of emerging payments and digital products and services, credit, debit and ATM card processing and portfolio management, ATM fleet management, ACH and draft processing, garnishments/levies and shared branching. This position is also responsible for other forms of channel development and enhancement in an increasingly evolving, demanding and complex environment. A bachelor’s degree in Business, Project Management, Technology, Operations or other related business disciplines required, or equivalent comparable experience. Five years’ experience in a management capacity required along with knowledge of the credit union industry, industry regulations, and overall operations governing eCommerce, payment services, and related fraud mitigation processes.

Company Profile
Pacific Service Credit Union, founded in 1936 by employees of Pacific Gas & Electric Company, is a full-service credit union with assets over $1 billion and a field of membership that incorporates 12 Northern California counties. Bauer Financial, a third-party firm that analyzes the financial health of banks and credit unions, constantly awards Pacific Service Credit Union with its highest 5-star rating. The credit union boasts a talented, cohesive leadership team with an average of more than 11 years of service in the credit union. In 2018, the credit union ranked 80th for corporate philanthropy by the San Francisco Business Times, joining a handful of companies that donate more than 1% of their net earnings to charities located in the communities they serve. Pacific Service Credit Union concentrates on funding organizations that provide services for at-risk children, education, health and human services, and disaster relief. Pacific Service Credit Union has been awarded a “Top Workplaces 2019” honor by The Bay Area News Group.

Community Profile
The East Bay area of San Francisco, California serves as one of the West Coast’s major transportation hubs. The region is headquarters to many Fortune 500 companies and boasts prominent higher education institutions such as UC Berkeley and St. Mary’s College. Sports enthusiasts can follow local college and professional sport teams, such as the Golden State Warriors, Oakland A’s and San Francisco Giants. The East Bay also has a vibrant music and arts environment that adds to the area’s livability. Located 30 miles northeast of San Francisco, Concord blends modern development with quiet neighborhoods, excellent parks, convenient shopping centers, a modern high-rise business center, and an exciting downtown business core. National treasures like the world-renowned Napa Valley, the pristine California coast, Lake Tahoe and Yosemite National Park are also easily accessible by car.

An excellent competitive compensation package will be offered to the selected candidate.

You may recommend others for candidacy by contacting Jessica Jarman, Vice President at (800) 367-0433, extension 138 or [email protected].

Share This Job


Sign up to receive the latest news from D. Hilton