Mid-Hudson Valley logo
Mid-Hudson Valley Federal Credit Union

Kingston, New York

$996 Million

Contact Information:

Jessica Jarman | 281.719.2138

Mid-Hudson Valley Federal Credit Union

Chief Retail Officer

Position Summary
Mid-Hudson Valley Federal Credit Union is seeking a Chief Retail Officer who will be responsible for leading and directing the Retail Operations, Marketing, Sales and Business Development duties within the credit union to align with the organization’s vision and goals. As a member of the executive management team, the successful candidate, reporting directly to the President/Chief Executive Officer, will collaborate with the Board of Directors in creating vision and providing strategy and leadership to ensure long term growth and sustained profitability. In addition to having a general knowledge of all aspects of the organization, responsibilities include offering strategic plans for Marketing requests and Retail Operations, managing personnel, and development and oversight of departmental budgets. The chosen candidate will have a thorough knowledge of branch operations and applicable laws, carry out supervisory responsibilities such as ensuring staff is in compliance with policies and procedures, cross-training, and providing recommendations regarding succession planning, new hires, and employee incentives within the guidelines of the organization. Additional duties include but are not limited to the on-going development of staff, advertising, new product development, and sales management. Skills include: the ability to motivate and influence others, problem solving, organizational skills, time management, above-average verbal, written and presentation skills, and advanced Microsoft Office skills. Candidates must have a minimum of 10–15 years of experience in a similar or related field. A Bachelor’s degree in relevant field is required.

Company Profile
Mid-Hudson Valley Federal Credit Union is a not-for-profit financial cooperative that is operated by its members which includes anyone who lives, works or attends school in Ulster, Dutchess, or Orange County. Since 1963, MHV has been providing great service to their members and later extended their membership opportunities to additional communities. With over $996 million in assets, 73,000 members, and 13 branches across approximately 12 cities, MHV offers financial solutions to their members by maintaining trust and offering reliable services with the use of innovative technology. Mid-Hudson Valley Federal Credit Union places a high priority on their commitment to their members and the communities in which they serve.

Community Profile
Kingston is a historical city located in Ulster County, New York. From the interesting story of the Dutch arrival in 1652 to the traditional paintings of some of the most famous artists, Kingston has many extraordinary opportunities for one to experience. The city of Kingston offers programs and activities that include adult softball, kayaking, and community picnics. Families across numerous cities have the choice of attending some of the amazing parks and recreational activities for children such as adventurous summer camp programs and parades. Let’s not forget the Kingston 365 which unites many art activities and programs year round. With unlimited opportunities to explore and experience this great community culture, Kingston, New York is an exceptional place to work, live, visit, and raise a family.

An excellent competitive compensation package will be offered to the selected candidate.

You may recommend others for candidacy by contacting Jessica Jarman, Vice President at (800) 367-0433, extension 138 or

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