Freedom First Federal Credit Union

Roanoke, Virginia

$659 Million

Contact Information:

Jessica Jarman | 281.719.2138

[email protected]

Freedom First Federal Credit Union

Chief Retail Officer

Position Summary
Freedom First Federal Credit Union Is looking for an experienced executive to join their team in the role of Chief Retail Officer. Reporting to the CEO, this position will be responsible for directing the sales of loan and deposit products to Consumers and Businesses while overseeing a variety of functional areas such as commercial lending, small business, mortgage lending, wealth management, and private banking. Freedom First is a unique credit union, in that the incumbent will have access to a fully scaled mortgage and commercial division staffed with seasoned professionals. This role will be actively involved in strategic planning and implementation, resource management, product/service development, and financial forecasting as it relates to the sales function. A Bachelors degree in finance or similar field, along with a minimum of five years’ Bank or Credit Union executive leadership with a concentration in retail and familiarity with Commercial/Business lending is required. MBA preferred.

Company Profile
Freedom First Federal Credit Union, with $659 million in assets serves more than 54,000 members, by offering a wide range of financial services to people and businesses in the Roanoke and New River Valleys of Virginia. With a mission to help people prosper and communities thrive, Freedom First offers a unique blend of commercial and consumer banking services through its 10 branches and robust digital platforms. Anchored by a strong sense of mission and commitment to community, Freedom First is a recognized leader in community development and known nationally for its innovative Impact Banking programs. To learn more about Freedom First Federal Credit Union, please visit

Community Profile
Roanoke, Virginia is an independent city in the southern U.S. state of Virginia and is the tenth-largest city in the Commonwealth. Voted one of the Top 100 Best Places to Live in 2019 by and one of the Top 20 Mountain Towns in in America by Men’s Journal, no matter what your taste, you’ll find an abundance of experiences in Roanoke and the surrounding area. The region has become a hotbed for outdoor enthusiasts seeking to take advantage of more than 600 miles of trails, urban greenways and 24 rivers. A burgeoning music scene along with local restaurants and micro-breweries has helped make Roanoke a favorite among young professionals. Educational opportunities abound with three four-year universities, ten four-year private colleges, two medical colleges, five community colleges and four career-building colleges within a one-hour radius of Roanoke. For more information please visit

An excellent competitive compensation package will be offered to the selected candidate.

You may recommend others for candidacy by contacting Jessica Jarman, Vice President at (800) 367-0433, extension 138 or [email protected].

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