Bellco Credit Union
Chief Member Experience Officer
Bellco Credit Union is looking to hire an exceptional Chief Member Experience Officer. Reporting to the President/CEO, this role will be responsible for engaging members by ensuring that the credit union delivers exceptional value and seamless, frictionless, personalized service across the member’s channel of choice. The successful candidate will ensure that the credit union delivers a positive, world-class experience to its members. This position will also drive member and account growth. Bachelor’s degree in business administration or a similar field along with 5 year’s experience as a customer/member experience officer with a proven record of success is required. Master’s degree preferred.
Since founded in 1936, Bellco Credit Union has grown to over $5.5 billion in assets and serves nearly 345,000 members today. The credit union’s goal is to provide friendly service, great rates, fewer fees, with a focus on the members experiencing the member-focused approach of a local credit union along with the enhanced financial security of one of the largest credit unions in Colorado. Bellco strives to make a positive impact on their communities and has frequently received recognition, such as a “5-Star” rating from BauerFinancial for 3 consecutive years, ranked as one of the best Credit Unions of 2021 by GoBanking Rates, and being recognized as the Best Credit Union in the Best of Colorado 2016, 2016, and 2017 editions of the Colorado Biz magazine. To learn more, visit https://www.bellco.org/.
Greenwood Village, Colorado, located just south of Denver, grew from a rural farming community to a business-residential area today. Greenwood Village houses the Denver Technological Center and is an image of progress and development. Greenwood Village offers residents an urban suburban mix with lots of restaurants, coffee shops, the Curtis Arts and Humanities Center which hosts concerts and exhibits, more than 20 parks, and 40 miles of scenic walking and biking areas that offer excellent opportunities for outdoor recreation. The public school system in Greenwood Village is highly rated.
An excellent competitive compensation package will be offered to the selected candidate.
You may recommend others for candidacy by contacting Jessica Jarman, Vice President at (800) 367-0433 extension 138 or [email protected].