Security Service Federal Credit Union
Vice President of Member Service - Central Texas
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Category:
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Operations/Member Services
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Location:
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San Antonio, TX
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Position Summary
Security Service Federal Credit Union has an exciting opportunity for a dynamic and energetic executive to manage the overall operations of the member services area for the Central Texas Region located in San Antonio. This newly created position will provide strategic direction in support of a member sales and service culture within the Central Texas Service Centers. The ideal candidate will be responsible for operational training, career pathing and overall employee development to ensure consistency throughout the organization. Additionally, this role is responsible for instilling a culture that acknowledges the importance of fostering member relationships and sustained membership growth. Minimum of ten years of progressively responsible experience in a financial institution, sales or comparable environment, five of those years in a supervisory or management capacity. An understanding and knowledge of lending, including credit analyses of financial information and administration of loan documentation a must.
Company Profile
Known as one of the strongest financial services organizations in the nation with over $4.3 billion in assets, Security Service Federal Credit Union has built a reputation of strength, stability, and convenience by offering its members financial soundness, unmatched hours of service and competitive financial products and services. SSFCU began in 1956 and was founded to serve the financial needs of the U.S. Air Force Security Service Command. SSFCU has a large and diverse membership base of 600,000 plus households, and it serves its memberships with 29 Service Centers in South Texas and 13 facilities in Colorado. In addition, SSFCU serves members in South Bexar County, Loop 410 and Boerne, Medina, Uvalde, Atascosa, Aransas, San Patricio, Hidalgo, and Cameron counties in Texas. It also serves El Paso County, Pueblo and Denver counties in Colorado. By providing its members with world-class service, being a good corporate citizen, and hiring top-notch people, SSFCU will continue its success as a credit union and maintain its leadership role in the financial services industry and the communities it serves.
Community Profile
Rich with history and culture, San Antonio is a beautiful city located in the heart of Texas. The city was founded in 1718 when the Mission San Antonio de Valero was established which later became known as the Alamo. Today, approximately 1.3 million people live in San Antonio making it the second largest city in Texas and the seventh largest city in the US. Recognized for the River Walk, the Alamo, the Tejano culture and two theme parks, San Antonio is visited by 20 million tourists a year. The San Antonio education system is served by 17 independent school districts as well as many accredited private schools. Several well recognized colleges and universities in the area support higher level education; including The University of Texas at San Antonio, Trinity University and Saint Mary’s University; attract students from all over the state and the nation. San Antonio is also home to several sports teams including the San Antonio Spurs of the NBA and the San Antonio Silver Stars of the WMBA. With beautiful scenery, diversified culture and a growing population, San Antonio is a truly unique place to live.
Compensation
A compensation package consisting of base salary and benefits will be structured to meet the needs of the right candidate.
Degree Required
Bachelor’s degree required, Masters degree preferred.
Referrals
You may recommend others for candidacy by calling Janice Shisler, Senior Vice President at (800) 367-0433, ext. 119 or Tim Strandquist, Senior Executive Recruiter at (800) 367-0433, ext. 101.
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