MARKET RESEARCH

• Consumer Research Services
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• Strategic Planning
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• Retail Delivery
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• Brand Assessment
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• Testimonials

With our sophisticated credit union research and analytics, the D. Hilton Associates Market Research practice helps clients develop the most effective strategies to attain their business goals and develop superior relationships with their members. Our Market Research practice customizes research tools to focus on each client's unique information requirements. The end result is much more than raw data; it is meaningful interpretation that can be readily converted to specific action plans.

Whether you need to examine branch performance, member satisfaction, consumer and product penetration, marketing strategies or brand recognition, we can analyze your credit union's behavioral, demographic and financial data to develop actionable strategies to help grow your business.

For more information, please call Brian Kidwell at 800.367.0433, ext. 125, or e-mail briank@dhilton.com.

• Membership, Non-Membership and Community Research
• Direct Mail, Telephone and Internet Surveys
• Focus Groups
• Strategic Planning & Facilitation
• Retail delivery & site selection
• MCIF analytics
• Market Share Analysis